How Do I Order? What are my payment options?
Most scapulars here are "Pre-Ordered and then made after we receive your order. Those listed as "Ready to Mail" are in stock and ready for mailing. Scapulars may be purchased by clicking on the scapular product you like and pressing ADD TO CART. If you have a custom request, we like to receive that information by email prior to your purchase so that we may answer your questions prior to pre-ordering.
You may pay with credit card, or with check by mail. To mail your check, select "Manual Payment", then print and mail your payment and Invoice. If you prefer, we are also able to send your Invoice by email. Please see details at Check Out.
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If you would like larger quantities of scapulars, please contact us to arrange a special order please to allow for planning.
What is your return policy? Returns, Remakes and Alterations.
It is important to us that you are very happy with your custom made scapular. If your scapular is not what you had expected, please send a note to us within 3 business days to make arrangement for an adjustment, refund or remake. We are able to accept your returned scapular if they have not been worn.
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Should you like adjustments or a remake of your scapular, please contact us first. We will ask that you return your scapular along with the package materials if available and provide any notes that you would like us to know inside your return package once we have made those arrangements with you. Alteration costs may apply for remake.
Do you offer gift cards?
We offer "E-Cards" in which your recipient will receive an email with the gift card information and activation code. You may specify a special delivery date from the date of order. Feel free to write us with any questions.
How long will it take to complete my custom scapular?
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What are my shipping options?
Cleaning your Small Woven Wool Scapular (Larger / Ceremonial Scapulars must be professionally Dry-cleaned)
· Use a gentle soap with no bubbles. We use lanolin soap for wool.
· Fill a washbasin with enough lukewarm water to cover your wool scapular. Add a little diluted wool soap to your basin.
· Submerge your wool scapular in the basin gently. Do not agitate to avoid felting your wool scapular.
· Soak 3-10 minutes.
· Remove the wool scapular from the water and pour out the water. Add fresh lukewarm water to the basin. Gently submerge the wool scapular again and then remove. Do not wring out or twist the scapular.
· Lay the wool scapular flat on a clean towel and gently press the water out.
· If you like, press out the wool scapular using your fingers toward the edges of the wool scapular to reshape.
· Let dry. A lint brush is helpful to remove dust or lint after your scapular is dry.
How do I measure for a customization?
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May I have a special order design or change the colors?
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Do you have bulk options and discounts?
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