FREQUENTLY ASKED QUESTIONS
HOW DO I ORDER?
Scapulars may be purchased directly by clicking on the scapular product you like and pressing ADD TO CART. If you have a custom request, we like to receive that information by email prior to your purchase. You may pay with credit card, PayPal or by mailing your check with Invoice.
If you have a special request for your community member scapulars, please send a note through the Contact Page. Group orders take a little extra planning and time. It is helpful to have details early.
HOW LONG WILL IT TAKE TO MAKE MY SCAPULAR?
Our scapulars are individually hand made for you. Completion time varies depending on the design. Scapulars without design will be completed in 7-10 business days, embroidered scapulars up to 2 - 4 weeks. If you have questions about when your scapular will be completed, please feel free to contact us with your questions.
HOW DO I MEASURE FOR STRAP LENGTH - Is there a standard length
You may give us your preferred strap length at the time of your purchase in order to customize your scapular.
Calculate the strap length by measuring from where you would like the top of the front panel to sit and over your shoulder to the top of where you would like the back panel to sit. That measurement will be the number you provide to us for making your scapular.
Straps are available in a variety of widths: 1/8 or 3/16 wide ribbon, 3/8, 5/8, 7/8 inch wide black or brown grosgrain for larger brown scapulars, and 1/8, 1/4 and 1/2 inch wide cotton twill. We also make matching wool straps by special request. Colored rolled cord is available in black, brown, white, gold, wine, black and navy.
DO YOU SHIP OUTSIDE THE USA?
We do not ship Custom Scapulars outside the USA this time. Other items will ship outside the USA
DO YOU PROVIDE FREE SCAPULARS?
Please see the "Free Scapular" tab in the menu for directions to request a Free Mission Brown Scapular. No purchase is necessary. Please allow 8-10 weeks due to the volume of requests we receive.
Also available: One Free Holy Face medal or One free Mission Rosary. We have only a limited amount of available to offer during this Lenten Season.
Your privacy is important to us. When you provide your information to us, we will use this to communicate with you to fulfill your order and for mailing your scapular. We may also use your contact information should you need assistance with a custom or group order.
©2014-present MANTLE OF MARY®
What Material Do You Use to Make Scapulars
We make our scapulars with woven wool. We do not use felt or boiled wool. We do not make custom scapulars with cotton.
What Type of Scapular Straps Do You Offer and What Are They Made Of?
We offer the dark brown polyester middy braid for most of our scapulars. This strap is 3/16 inch wide. The rolled cord (also known as "RT" cord is available on a limited bases. The "RT" cord does not hold up as long as the 3/16 wide polyester middy braid. We offer black and dark brown polyester grosgrain in various widths. We also make custom matching wool straps for a specific larger brown, white and black scapulars. White cotton twill is available on a limited basis for white woven wool scapulars. By special order and additional cost, we offer hand dyed cotton twill.